From introducing and recommending products through cooperation proposals, preparation of transaction documents, logistics assistance, and on-site service response, Cellspan provides full service from pre-sales through after-sales needs. With our partner network and local service teams, we promise to provide professional and efficient response to all customer requests.
- Solar business consultation
- Industry and company news subscription
- Product and service portfolio information and recommendations
- Cooperation proposal development
- Transaction assistance and status updates
- Logistics status tracking
- Installation technical assistance
- Warranty and insurance registration
- After-sales needs
- Other needed services
Cellspan global service team can always answer your solar investment questions. From solar concept introduction, system structure explanation, to solar investment process, we are always happy to guide customers to realize their clean energy dreams.
We have globally stretched technical support and service system. Backed by professional knowledge and decades of experience in solar field, Cellspan & Partners engineers and laboratories facilities are well prepared to recognize your needs and tailor-develop technical solutions for your solar investment.
We adopt the most stringent quality control process in both manufacturing and solutions implementation to minimize product and service failure rate. We invest in R&D to develop preventive measures for increasing reliability and stability of products and services.
Here we are responsible for guaranteeing high reliability and excellent performance of all products and services we provided to customers around the globe.
Real-time on-line service reception, experienced service agent, entire life-cycle service tracking system, etc, we treat every your service request with great attentions.